help center home
Logo
back to website
  1. LEGOLAND® Discovery Center Philadelphia - the ultimate indoor LEGO® Playground
  2. Booking Help
  3. Online Booking Help

Articles in this section

  • Can I make a provisional booking at LEGOLAND® Discovery Center Philadelphia?
  • How can I book tickets online for LEGOLAND® Discovery Center Philadelphia?
  • What payment methods are accepted for online bookings?
  • What should I do if I receive an error message while making a booking?
  • Can I print tickets purchased from my mobile device?
  • What should I do if I get an error when adding an item to my cart?
  • What should I do if my transaction fails due to a billing address error?
  • I purchased my ticket from a third-party seller. How do I use it?

What should I do if my transaction fails due to a billing address error?

If you receive an error related to your billing address during checkout, please ensure that the address you enter matches exactly what your bank or credit card provider has on file. If you’ve recently moved, try entering your previous address, as it may still be associated with your account.

If the issue continues, please complete our online support form with details of the error and your contact information. Our team will be happy to assist you.

Buy Tickets Still need help? - Contact Us

Related articles

  • I purchased tickets for someone else—how can they collect them?
  • What happens if we arrive late for our reserved time slot?
  • I purchased my ticket from a third-party seller. How do I use it?

LEGO Discovery Center Holding A/S, 7190 Billund, Denmark, ©2026 LEGOLAND Discovery Centre Philadelphia
LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure, DUPLO and LEGOLAND are trademarks of the LEGO Group. ©2026 The LEGO Group. All rights reserved.